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TOEFL Listen to a Conversation Practice 002
Financial Aid Office
TOEFL Listen to a Conversation Practice #002 - Financial Aid Office
Instructions
Listen to the conversation. Then answer the questions.
Speed
This course narration uses an AI-generated voice.
Show transcript
Narrator
Listen to a conversation.
Student
Hi, I got an email saying there's a missing document on my financial aid file, but I'm not sure what's missing.
Advisor
No problem, let me pull up your file. Can I get your student ID number?
Student
Sure, it's right here on my card.
Advisor
Thanks. Okay, it looks like we're missing your parents' most recent tax transcript.
Student
Oh, I thought I uploaded that back in March.
Advisor
I see an upload attempt,
but the file didn't go through
it looks like it was corrupted.
Student
That's frustrating. Can I just re-upload it now?
Advisor
Yes, you can do that through the portal, or you're welcome to email it to our office directly.
Student
I'll email it today, just to be safe.
Advisor
Perfect. Once we receive it, your file should be complete within two business days.
Student
Great, thank you for figuring that out.
Advisor
Of course. Let us know if anything else comes up.
1. Why did the student come to the financial aid office?
2. What happened to the document the student uploaded in March?